Remote support is free for clients on monthly or yearly contract.
Most of IT problems can be fixed remotely . The exceptions are when the device is not turning on, or has hardware problem, or there is no internet connection. In these cases, we will send our engeneers to your place, or you can send your device to our workshop.
Remote support Q&A
How can I request support?
If you need support and you have internet connection on your device, drop us an email or visit the Support page on our website and send your request. alternatively call us on +44-786-2424508 or on skype.
How long will it take to fix the problem remotely?
Can you access my device without informing me?
Do you need and request any of my passwords?
How do you protect my privacy?
Does remote support available on any device?
